Chen, Karen Popovich, .
It may also extend to control This kind of strategic planning is crucial, but you have to do it right. Your CRM may be designed to handle large amounts of data, and to facilitate communication between various groups, but it is your staff that will determine whether or not your goals are met. Without the correct people in the right place and at the right time a project cannot be successful.
Keeping in view the importance of CRM for your organization, it is very important to implement it with the right strategic approach. This report will help you master: Strategic Planning Software Comparison.
For example, if you still need to work out your vision statement, it may be wise to begin with the VRIO framework and then move to something like the Balanced Scorecard to track and manage your ongoing strategy.
It is an analytical process which examines the micro and macro environment of business. Control systems are needed for cost, riskquality, communication, time, change, procurement, and human resources. Execution of meaningful strategic planning requires focus on both inputs as well as outputs of the planning process and retooling on an annual basis, at a minimum.
It can be used to organise, automate and synchronise all of the customer facing areas within your company: from marketing to sales to customer service to technical support.